create a personalised guest experience
September 21, 2022

Why is an omnichannel platform key to improving the guest experience?

In past years, when social media and the internet were not as developed as today, people used a small number of channels to communicate with businesses. However, as time passed, many other channels became popular… Continue Reading

next-gen CRM in hospitality
September 7, 2022

3 keys to knowing what defines the next generation CRM for the hospitality industry

A next-gen CRM is what your hotel didn’t know that needed. One of the main challenges hospitality brands try to solve is how to get and use their guest data. And CRM systems have proved… Continue Reading