All you need to know about how to communicate with your guests, building omnichannel guest relationships and digital guest journeys!

July 18, 2019

Research: Website Chat Increases Direct Bookings for Hotels

We have been emphasizing how important it is to always be ready for hotel guests and to react immediately upon their inquiries. However, how do you do this? Recently, academic researchers have proved that two-way… Continue Reading

July 18, 2019

The 3 Most Common Misunderstandings of Guest Messaging

You have heard of “guest”, you have heard of “messaging”, but do you know what is “Guest Messaging”? Guest Messaging is a new category. In general, Guest Messaging for hotels is to message guests via… Continue Reading

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