Menu
Automation and AI are hot topics in many industries right now and hospitality is no exception. And yes, a robot delivering towels is a fun novelty. But should you really intend to automate every part… Continue Reading
When faced with a challenge one can either choose to throw in the towel or to see the challenge as an opportunity for growth and positive change. We choose the latter option. Since the start… Continue Reading
Direct guest messaging has been on the rise in hotels for some time now. And it’s not hard to see why. It can increase your hotel’s operational efficiency by saving you hours of manual work… Continue Reading
In recent blog articles, Bookboost has discussed ROX (Return on Experience), focusing on explaining what is ROX, why it’s important, and how to increase ROX using Guest Messaging solutions. However, many hotel managers have this wonder: does… Continue Reading
We’ve spoken to our hoteliers and they’ve given us some reasons why guest communications is essential right now, and how they’ve used their Guest Messaging platform to make that difference to their staff and guests. … Continue Reading
Return on Experience (ROX) has been discussed widely lately and it is being referred to as “the new ROI” (Return on Investment). What is ROX? Comparing with ROI, which directly measures the amount of return… Continue Reading
Personalization is now a popular word in the travel industry. At the recent major tourism event, WTM London 2019, various panels, speeches, and podcasts focus on discussing personalization and experience. For example, Radisson introduced the “virtual host”, a chatbot called… Continue Reading
in Sweden
