Contactless Guest Journey Use Cases

Take care of your guests in a personal way throughout the guest journey. Covering pre-stay, in-stay, and post-stay helps you create a unique experience for them.

Chat#6
Efficiency

Example Pre Stay Message

Hi Daan, Thank you for your reservation - we look forward to meeting you at Royal Stockholm.  Already find information about our hotel and your destination at https://bb.app/s5e82jduh

Pre Stay Information

Engage with your guests from the moment the reservation is confirmed, offering them links to information, recommendations and more.

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    99% deliverability: with multichannel messaging

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    90%+ open rate:within 15 minutes.

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    Easy integrations:with secure links to 3rd parties

iPhone-X
Smoothen contactless Guest Journey

Example Check-in Message

Hi Rasmus, welcome to Royal Stockholm. For a smooth, contactless, check-in, check-in online here https://bb.app/on3chkin

Online Check-in

Use the power of multi channel messaging and deliver your cross & upsell-message on the preferred channel of your guest

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    99% deliverability: with multichannel messaging

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    90%+ open rate: within 15 minutes.

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    Personalised:Accusantium doloremque laudantium, totam rem

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    Easy integrations:
    with secure links to 3rd parties

Cart#3
ROI Case

Example Cross-sell Message

Hi Daan, welcome to Royal Stockholm. Personalize your stay here with one of our products! https://bb.app/s5e82jduh

Cross & Upselling

Use the power of multi channel messaging and deliver your cross- & up-sell message on the guests’ preferred channels

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    99% deliverability:
    with multichannel messaging

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    90%+ open rate:
    within 15 minutes.

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    Easy integrations:
    with secure links to 3rd parties

Half-star
Increase Online Reputation

Review Invite

Hi Anna, thanks for staying at Royal Stockholm. We'd love to get a review https://bb.app/s741ospa

Reputation Management

Benefit from direct and personal messaging by improving your reputation with guests

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    28% writes review:of guest engaged with messaging

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    98% is 5 star: of guests engaged with messaging

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    Relationship:Profit from the positive relationship you’ve build up

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    Easy integrations:
    with secure links to 3rd parties

Key
Contactless Guest Journey

Example digital key message

Hi Willem, welcome to Royal Stockholm. For a smooth, contactless, check-in, check-in online here and receive your key in your phone! https://bb.app/on3chkin

Digital Keys Management

Use the power of multi-channel messaging and onboard to your key management system

 

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    Easy integrations: with secure links to 3rd parties

1

Micro Segment & Target

Within the Bookboost CRM you can segment & target guests to a great extent, conduct proactive marketing at scale, and harvest successful business results.
2

Personalize

On Bookboost's platform, you can always see the guest profiles when communicating with them,  so that you're able to generate personalised conversations to better tap into guest needs.
3

Deliver On The Right Channel

Bookboost helps you to identify the preferred channel of your guest. So you always hit the right channel with the quickest open rate. We make sure we can reach up to 99% of your guests via messaging and email.
Rating on Hotel Tech Report
Guests interacted
Guests reached
Upgrade your contactless guest journey today!
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