FAQ – Bookboost

Guest Communication Platform
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Guest Communication Platform
Customer Stories
Knowledge Library
Contact
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3

Trial Ends
The sign up process
Credit Card

Onboarding

10

Quick replies
Colleagues

Campaign

Adding multiple audiences
Html in the email editor
Campaign – Walkthrough
Campaign – Overview
Channel Preferences
Content
Trigger
Campaigns (Guest Journey)

Explore & Succeed

Explore & Succeed

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Tasks & Notes
Search & Assign
Message Composer
Handling Conversations
Broadcast
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Inboxes

Adding multiple filters to audiences or inboxes
Keyword Filters
Manage Inboxes
Inboxes

FAQ

10

Can I initiate a conversation with someone who is not in our PMS?
Can we change the language operators see when using Bookboost?
What languages can we communicate in?
What are Message Templates?
How can I set up multiple properties on the same Bookboost account?
What are the advantages of Messaging?
What are the differences between Web Messaging and Website Chat?
Is it complicated to use the Web Messaging?
How automated is the Web Messaging?
What are the benefits of using Web Messaging?

Integrations

3

AutoHost Guest Portal integration

Clock PMS

How To Integrate Bookboost Into Clock PMS Guest Facing Applications
Get Started With Bookboost & Clock PMS

Channels

13

Instant Response
Facebook Messenger
SMS

Email

Editing email display on mobile and desktop
Previewing an email for a specific guest
Formatting date and time in merge tags
How to change the @bookboostmail.com email address
Html in the email editor
Email Overview

Chatbots

FAQ chatbot
Keyword chatbot

Web messenger

Creating multiple web messenger interfaces
Install Web Messenger On Your Website

Videos

7

Campaign

Campaign – Walkthrough
Campaign – Overview

Inbox

Tasks & Notes
Search & Assign
Message Composer
Handling Conversations

Manage Inboxes

Manage Inboxes

Home
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FAQ

FAQ

Can I initiate a conversation with someone who is not in our PMS?
Can we change the language operators see when using Bookboost?
What languages can we communicate in?
What are Message Templates?
How can I set up multiple properties on the same Bookboost account?
What are the advantages of Messaging?
What are the differences between Web Messaging and Website Chat?
Is it complicated to use the Web Messaging?
How automated is the Web Messaging?
What are the benefits of using Web Messaging?

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Data Processing Agreement
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