Bookboost is built around your PMS, but sometimes you need to message someone whose details are not saved in your PMS. Luckily, you can easily message anyone as long as you have an email address or phone number for them!

In the inbox, click the “Add User +” button at the top of the incoming message list:

Fill in the details of the person you are messaging and click Save:

You will now see a chat open with the user you just created. Click “Join” to join the conversation and message them, just like you would with anyone else in Bookboost.