Audiences and inboxes allow you to add multiple filters to customize them to best fit your needs. When you are adding multiple filters, it is important to know that filters use AND logic. This means that if you have more than one filter, a guest or a message must pass every filter to be included in that audience or inbox.

For example, imagine you are creating an audience with two filters: Time booked ahead is greater than 7 days AND Number of guests is at least one child. This means that every reservation in that audience has to have both a lead time of 7 days and have at least one child.

A reservation with 3 children booked 6 days in advance will not be included, and neither will a reservation made 3 months in advance with no children, but a reservation with 3 children made 3 months in advance will be included.