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What are the benefits of using Web Messaging?
Increase efficiency: Bookboost Web Messaging manages 90%+ guest messages from multiple channels (website, email, Facebook Messenger, WhatsApp…), and reduce over 50% phone calls from repetitive inquiries, enabling hotel staff to focus on booking-related inquiries.
Increase guest satisfaction: Improving guest satisfaction score by 11%. It enables you and your staff to be service-ready 24/7 while reacting timely to make your guest satisfied. (
Drive more direct bookings: Increasing direct bookings with a 10% conversion rate. Accelerate the booking process to answer website visitors’ inquiries, resulting in more conversions. (
Research show website chat increases bookings for hotels
What to look for when choosing a Guest Messaging Tool
How automated is the Web Messaging?