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How can new booking behaviours benefit or harm hotels?
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Everything your business needs to thrive

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Multi-Channel CRM

Leverage your guest data and view all relevant guest history.
Get a holistic customer profile and understand your guests
Use guest data to segment your guests according to their characteristics
Identify how to communicate more effectively with every guest
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Unified Inbox

Manage your guest communication channels through a single inbox.
Bundle all your communications into one general overview
Make sure every guest is talking to the right person
Automate the most common questions to free your staff

Guest Web App

Enhance the guest experience by providing personalised information and reducing the customer effort.
Give your guests personalised information
Create an effortless experience
Make check-in and check-out easier than ever
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Web Messenger

Turn your website visitors into customers faster and more efficiently with our live chat software.
Give your guests easy access to information
Drive more direct bookings by engaging with your visitors on your website
Reduce your response rate and create a better guest experience
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OTA Profiler

Everything you need to capture valuable data from OTA reservations.
Increase your direct bookings and guest loyalty
Build profiles for every guest
Create specific campaigns for guests that booked through an OTA
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Guest Journey Scheduler

Create guest journeys, automate workflows and schedule all communications where your business needs it.
Communicate with your guests during every stage of the guest journey
Schedule communications through their preferred channels
Reach them at the right time with the right message
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With over 70 PMS systems, many different communication channels and more, already available on our platform.

Stand out from the hospitality crowd

Use one single platform to reach outstanding results for your business, your team and your guests.

Increase performance

When you have and properly use your guest data, you can increase your conversion rates.

Save time and empower your team

By automating the most consuming tasks and the ones that bring the least value.

Increase profitability

By increasing your guests satisfaction you also increase your bookings and cross-selling opportunities.

Boost your brand

With custom marketing campaigns to the right audiences, at the right time.
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Higher guest engagement

Providing an outstanding experience throughout their journey.

More and better reviews

Great experiences. Happier guests. More and better reviews.

Higher guest satisfaction

By providing an effortless experience and tackling their needs every step of the way.

Increase guest loyalty

By creating lasting connections you will increase the number of returning guests.

Schedule a free customer journey consultation and boost your business

A 30-minute call that will get you closer to your goals. Either to drive more bookings, increase operational efficiency or have higher satisfaction, we got you covered.
Our blog

Latest blog posts

Tools and strategies that help you grow.
Hotel Marketing

5 ways to increase revenue with a hospitality CRM

Unleash the potential of a hospitality CRM to skyrocket your revenue! Dive into the five ways you can use this tool to impact your accommodation business.
Anna Randow
May 23, 2023
8 min
Guest Experience

How can new booking behaviours benefit or harm hotels?

New booking behaviours are coming to the surface. Hoteliers must recognise which ones are the ones that affect accommodation businesses the most and help their teams to adapt and make the most out of those trends.
Johanna Bernuy
May 17, 2023
13 min