Resources and insights

Understand why and how to be customer-obsessed in hospitality.

Learn how to build a winning hotel tech stack for 2024.

With these tips, you will create a pre-arrival plan that will boost your property’s revenue and guest satisfaction.

Learn the best practices to help you automate your tasks in your hotel and save time on your property.

Read the interview with Daan by Revfine.

La integración de un PMS y un CRM en los hoteles mejora la experiencia de los huéspedes. Descubre cómo aprovecharlo.

Your website can be a direct-bookings-generating machine! Use these tips and you will see a change.

Explore the latest trends within marketing, revenue Management & upselling.

Looking to implement a CRM in your hotel? Then these are the things you should pay attention to when choosing it.

Transactional marketing prioritizes short-term sales. Relationship marketing builds loyalty through personalisation and more. Discover how to use it.

After the stay is over, the guest journey doesn't end. Learn more about how to foster guest loyalty using these strategies.

Enhance guest satisfaction: Personalized pre-stay messages for memorable experiences and loyalty

Download a template of a guest journey, get ideas on valuable touchpoints and adapt it to your brand.

To measure guest loyalty, you need the right KPIs. Learn what are they and how to use them.

OTAs give you exposition, but direct bookings are key for your brand. Use these strategies to increase them.

Guest loyalty plays a key role in hotels. Make sure your guest loyalty program stands out from the crowd with these ideas.

Automation can help you save time and reduce manual work. Let's explore 5 triggers you can use in your hotel marketing communications.

In an industry as competitive as hospitality, creating a seamless guest journey is essential for hotels. Here is a step-by-step recap on how to do it.

A CRM is key for your property, not only to help your staff but to generate more revenue. Let's look into 6 ways you can use it to increase profit.

New booking behaviours on the surface. Review the key trends affecting guests and travellers to maximize new opportunities.

The hospitality industry is changing rapidly, and hoteliers must adapt to meet high demands with limited resources. Discover how to use your guest data to get excellent results.

Discover everything regarding new trends in guest experience and operations!

If you are looking to increase your revenue, building relationships is the first thing to pay attention to. Here are 4 ways to do it!

Chatbots are great to save time and have quicker answers. But are they enough to create a great guest experience and grow revenue?

Listen to Daan's advice in The Innovative Hotelier podcast.

Will automation in a hotel boost your numbers or push your guests away?

Along with the travelling restrictions, one of the changes that the pandemic brought to the hospitality industry had to do with staff shortages.

Its biggest benefit is the ability to create a better customer experience, which at the same time leads to higher guest satisfaction and a revenue increase for your hotel.

A next-gen CRM is all about empowering your guest communication.

Most hoteliers, regardless of the size of their business, agree on this: creating a memorable guest experience is key.

Webinar and expert panel discussion representing 4 Leading Hotel Software Companies.

When facing challenges, you can either give up or embrace them as growth opportunities. We choose growth and positive change.

Guest messaging is a great way to connect with guests and create an outstanding guest experience. Let's review what you should and shouldn't do.

Balance between guest expectation and cost.

Guest Messaging is a tool designed to help hotels manage guest communication and enhance the guest digital experience.

How digital messaging technology used can elevate efficiency.

Preparing for market rebound after COVID-19.

A look at the new guest journey.

Employing Web Messenger: Case Study

Tips and Tricks to optimize Web Messenger

Responding to guests effectively.

#WeWinThisBattleTogether

Join us weekly for 20-minute webinars to learn how to optimise Bookboost Web Messenger.

Chinese consumers have shown strong faith in their economy, particularly in the travel industry.

How to deal with your guests and expected guests at this time.

It’s that time of year when Deloitte publishes its annual tech trends – and they’re out for 2020.

The HotelTechAwards rated top hotel software companies and tech products based on thousands of hotelier ratings and other key data-points.

Bookboost has partnered with the tech-driven hotel group, CityHub to advance its guest communication platform.

But the question remains, how to distinguish your hotel from the others?

The possibility of Guest Messaging is unlimited, it’s only your imagination that sets the boundary.‍