A CRM to get better results for your hotel

Bookboost is all your team needs to easily communicate with guests and build efficient operations.

Hospitality Engagement Platform

A smart platform created for modern hospitality

Forget about tools that are difficult to use. Bookboost collects, structures and enriches your guest data, enabling you to create guest journeys and send the right message at the right time.

Understand & organise your guest data

Clean your data, eliminate duplicates, and organise it to extract valuable insights about your guests.

Reach guests using smart segmentation

Identify your high-spenders, first-timers, returning guests, and more, and reach them with the right message.

Automate your marketing operations

Use automation, workflows and templates to reduce manual work and save valuable time.

Deliver top-notch customer service

Gather all your messages into one platform and use smart features to instantly reply to your guests, saving up to 2 hours per day.

Our Core Products

Powerful tools, for every team

Bookboost is a platform built for hospitality that consolidates and optimises guest data from all sources. We empower teams to effortlessly communicate with customers throughout the guest journey, using a modern CRM and a best-in-class Unified Inbox.

Multi-Channel CRM

A modern hospitality CRM that nurtures all your channels

Get a deep understanding of your customers and deliver personalised campaigns across the entire guest journey.

Easily design guest journeys in the way you want it
Create audiences and send different messages to each guest
Schedule and automate one-time campaigns or entire guest journeys and save time
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Unified Inbox

One platform to handle all your incoming messages

Bundle all your communications and effectively engage with guests while saving time and effort.

Give every message a quick and accurate response
Forget about switching between messaging platforms
Make sure every guest talks to the right person
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Guest App

Everything you want to tell your guests in one single place

Give your guests the information and resources they need to have a smooth and easy experience.

Include all the relevant information about their stay and your property
Implement a smooth online check-in and check-out
Get their feedback and empower your offerings
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Platform Overview

How it works?

Having a CDP at its core, Bookboost integrates and enriches data from multiple sources to provide a unified view of the guest, enabling precise targeting and personalised marketing through our CRM, Unified Inbox & Guest App.

Customers’ results

These are the results Bookboost can generate

STAYERY

“Bookboost is ideal for anyone striving to exceed with guest communication and looking to enhance the customer journey.”

Laura Neuberger, Head of Marketing

CAPSULE HOTEL

“For us, an automated guest journey is a crucial point because we don't have a reception at our Hotel in Lucerne. This basically means that the customer journey has to be perfect in order to automate it. And that's what I see now with Bookboost.”

Hendrik Renken, Project and Account Manager

YOURS TRULY

“We’ve seen a big increase in repeat guests ever since we started to use Bookboost. We’ve seen an increase in positive feedback and reviews as well. Guests feel like they’re bonding with the team and forming a connection with the hotel.”

Meghan Dinegar, General Manager

Blog

Our latest posts

Tools and strategies that help you grow.

Guest Experience
4 Ways to Automate Personalized Guest Experiences
Personalization has become a cornerstone of hospitality. Here are our top tips to seamlessly deliver unforgettable guest experiences.
Johanna Bernuy
October 7, 2024
5 min
Operations
How Bookboost integrates with Apaleo
Bookboost integrates with Apaleo, the open PMS, allowing hoteliers to extract guest data and streamline operations and communication.
Johanna Bernuy
October 7, 2024
4 min
Guides & more
From Data to Delight: How CDPs impact daily operations & long-term results
Leverage your guest data to enhance experiences. Discover how a hotel Customer Data Platform can transform guest interactions.
Johanna Bernuy
October 7, 2024
3 min

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