Hospitality Engagement Platform

Understand your data & create campaigns that resonate with your guests

Bookboost is a platform built for hospitality that consolidates and optimises guest data from all sources. We empower teams to effortlessly communicate with customers throughout the guest journey, using a modern CRM and a best-in-class Unified Inbox.

Get one source of truth for your guest data

And make decisions based on real insights.

Create marketing & sales efficiency

And get better results with less manual work.

Drive direct revenue

And build meaningful guest relationships.

Increase customer retention (guest loyalty)

And build powerful word of mouth.

Personalised communication across the entire guest journey

And increase guest satisfaction.

Save time and effort for your team

And give them more time to focus on valuable projects.

Multi-Channel CRM

Get a deep understanding of your customers and deliver personalised campaigns across the entire guest journey.

01.

Easily design guest journeys in the way you want it

02.

Create audiences and send different messages to each guest

03.

Schedule and automate one-time campaigns or entire guest journeys and save time

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Unified Inbox

Bundle all your communications and effectively engage with guests while saving time and effort.

01.

Give every message a quick and accurate response

02.

Forget about switching between messaging platforms

03.

Make sure every guest talks to the right person

Discover more about our Unified Inbox

Hospitality Engagement Platform

Add-ons

Every product comes with different add-ons to take the guest experience even further.

Online Check-in

Help your guests make the most out of their stay. Say goodbye to queues with a seamless check-in process.

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Digital Interactive Guide

Give your guests all the information they need for their stay. From hotel services to local events, everything at their fingertips!

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Guest Feedback

Gather feedback in the most effective way, reaching guests through their preferred channel.

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Are you curious about the results Bookboost can generate?

Here are examples of customers benefiting from a large variety or results.

“For us, an automated guest journey is a crucial point because we don't have a reception at our Hotel in Lucerne. Everything is really automated. This basically means that the customer journey has to be perfect in order to automate it. And that's what I see now with Bookboost.”

Hendrik Renken

Project and Account Manager, Capsule Hotel

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“Before we couldn’t track which emails were sent out. This helps us to get a better picture of what was really sent, what is scheduled for certain guests, and more. Bookboost is ideal for anyone striving to exceed with guest communication and looking to enhance the customer journey.”

Laura Neuberger

Head of Marketing, STAYERY

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“I love that with Bookboost, I can choose exactly my audience, which guests I would like to send this campaign to. So I can make a difference between the OTAs and the direct bookers or the guests that are coming back to us within the last six months or so.”