Join our last webinar of 2023
on December 13th
Guest Experience: Dos and don’ts for 2024
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Use your guest data to deliver amazing experiences

Bookboost is all your team needs to build efficient operations and highly personalised experiences for each and every guest.

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Don’t miss our next webinar  -  “How Lindemann Hotels designed a digital guest journey from booking to check-out”   -   August 31st at 3PM CET  -  Register here
Hospitality Engagement Platform

Understand your data & create campaigns that resonate with your guests

Bookboost is a platform built for hospitality that consolidates and optimises guest data from all sources. We empower teams to effortlessly communicate with customers throughout the guest journey, using a modern CRM and a best-in-class Unified Inbox.

Get one source of truth for your guest data

And make decisions based on real insights.

Create marketing & sales efficiency

And get better results with less manual work.

Drive direct revenue

And build meaningful guest relationships.

Increase customer retention (guest loyalty)

And build powerful word of mouth.

Personalised communication across the entire guest journey

And increase guest satisfaction.

Save time and effort for your team

And give them more time to focus on valuable projects.

Hospitality Engagement Platform

A smart platform created for modern hospitality

Forget about confusion and non-visual tools that are difficult to use. Bookboost collects, structures and enriches your guest data, enabling your team to create guest journeys and send the right message at the right time.

Multi-Channel CRM

Get a deep understanding of your customers and deliver personalised campaigns across the entire guest journey.

Easily design guest journeys in the way you want it
Create audiences and send different messages to each guest
Schedule and automate one-time campaigns or entire guest journeys and    save time
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Unified Inbox

Bundle all your communications and effectively engage with guests while saving time and effort.

Give every message a quick and accurate response
Forget about switching between messaging platforms
Make sure every guest talks to the right person
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The strengths of the CRM combined with the Unified Inbox allow hotels to completely take care of both outbound and inbound communications.
Hospitality Engagement Platform


Every product comes with different add-ons to take the guest experience even further.

Online Check-in

Help your guests make the most out of their stay. Say goodbye to queues with a seamless check-in process.

Digital Interactive Guide

Give your guests all the information they need for their stay. From hotel services to local events, everything at their fingertips!

Guest Feedback

Gather feedback in the most effective way, reaching guests through their preferred channel.

Are you curious about the results Bookboost can generate?

Here are examples of customers benefiting from a large variety or results.

“For us, an automated guest journey is a crucial point because we don't have a reception at our Hotel in Lucerne. Everything is really automated. This basically means that the customer journey has to be perfect in order to automate it. And that's what I see now with Bookboost.”

Hendrik Renken

Project and Account Manager, Capsule Hotel

“Before we couldn’t track which emails were sent out. This helps us to get a better picture of what was really sent, what is scheduled for certain guests, and more. Bookboost is ideal for anyone striving to exceed with guest communication and looking to enhance the customer journey.”

Laura Neuberger

Head of Marketing, STAYERY

“I love that with Bookboost, I can choose exactly my audience, which guests I would like to send this campaign to. So I can make a difference between the OTAs and the direct bookers or the guests that are coming back to us within the last six months or so.”

Jennifer Seeckt

Head of Sales & Guest Relations, Lindemann Hotels

Everything starts with data

Bookboost is a platform designed for modern hospitality that uses guest data as fuel to increase efficiency and revenue.

Latest blog posts

Tools and strategies that help you grow.

Hotel Marketing
How to create a pre-arrival plan that drives engagement with your guests
Learn how to create a pre-arrival plan that boost guest engagement.
Johanna Bernuy
November 29, 2023
4 min
Automation in your hotel: Best practices to save time on your property
Learn the best practices to help you automate your tasks in your hotel and save time on your property.
Anna Randow
November 22, 2023
5 min
Guests expectations in 2024: A complete guide on how to engage them
Curious about guest expectations in 2024? Here are a few trends we have noticed.
Johanna Bernuy
November 15, 2023
4 min

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