Join our last webinar of 2023
on December 13th
Guest Experience: Dos and don’ts for 2024
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Deeply understand your guests by obtaining feedback in an easy and effective way. Discover what they think about their stay and use it as fuel to improve your hotel’s offering and customer service.
Check the additional benefits of using the Guest Feedback add-on for CRM.
If you can’t store feedback in a safe place, it is not useful. With this add-on, once your guests have left their comments, they will be stored in their guest profile. When they come back to your hotel or stay on any of your other properties, you will see this information and be able to make their stay even better this second time.
Internal feedback is key to improving your offering before it transforms into a bad review. By asking your guests to rank their stay and give you their honest thoughts about it, you can address their comments even before they leave your hotel. There is nothing more powerful than your guests’ opinions.
To effectively receive feedback from guests, you need to make the process as easy as possible. Instead of sending one more email, get direct access to them using a web app. They will rank their stay and give you their opinion with minimum effort.
Learn the key points they chose to make their choice and the benefits they have gained today.
Unlock the potential of your hospitality business with Bookboost.