Guest journeys are key for a personalised experience, and you don't need to spend hours creating them anymore. Bookboost gives you the tools you need to easily create and customise guest journeys for your brand.
Higher conversion due to reaching guests through SMS, WhatsApp and email
Drag & drop features to easily build what you want
Highly personalised campaigns with +30 personalisation tokens
Easy to share and duplicate journeys across properties
Your time is precious! You shouldn't need to spend hours trying to design messages and workflows.
We’ve made guest journeys easy and intuitive. Bookboost is your canvas, and you can easily choose what you want to say to your guests and when, from when the bookings is made until post-stay.
In a single view, see clearly the audience and the channel and build it in the way you want it. Forget about confusion and enjoy seeing how everything works.
General overview
Multi-channel communication
Multi-property set up
Without too many steps. Creating an audience is easy and straightforward with Bookboost.
You can identify different groups like first-timers, returners, high-spenders, loyal guests, guests who have visited more than 3 times, and more.
You can make sure each segment receives a tailored guest journey, instead of a one-message-fits-all. This will help you to increase engagement and satisfaction.
Data Analytics
Granular audience creation
Multiple filters
Some things are better said through an email while others have more effect using a WhatsApp message.
With Bookboost, you can set up hotel guest journeys using many channels. Send emails, SMS or WhatsApp to your guests, according to their preferences.
You can also select a backup channel. For example, if a message is not delivered through SMS, it will be sent via email or WhatsApp.
General overview
SMS, WhatsApp or Email
Back up channel
Make it easy for your team to handle all guest communications and forget about manual work.
Are you ready to improve your guest communication and increase your revenue? Let's review how to do it together.
