Delegate questions to other departments or teams. Bookboost Unified Inbox integrates all messages from a variety of apps, giving you a general overview of your communications. Keep track, manage and respond to all guest enquiries through one platform.
Don’t miss any messages. Guests want immediate communication and you can meet their expectations by responding quickly. You will create a great guest experience from the first moment they contact your hospitality brand.
Automate repetitive guest inquiries using AI technology, making FAQs easily accessible. Reduce the time your team spends on general enquiries, creating a better experience for your guests.
Inbound communications | Revenue, guest experience
How Citybox Increased Operational Efficiency while Making 5-digit Savings
The hotel focused on developing its digital communications to meet traveller expectations while providing centralised customer service.
A 30-minute call that will get you closer to your goals. Either to drive more bookings, increase operational efficiency or have higher satisfaction, we got you covered.