Don’t miss a single message! Respond to their guests' inquiries faster and more efficiently than ever before, taking the guest experience from regular to exceptional with minimal effort.
It includes smart features to structure communication across departments to collaborate and keep track of notes and relevant information.
Don’t make your guests wait. Even after office hours, the chatbot will take over and give accurate answers to each visitor, providing an excellent digital experience no matter the day or the hour.
Fast and accurate answers lead to more engaged conversations and interactions, allowing you to connect with your guests and build relationships that will last.
Booking Coordinator, Citybox
Effortlessly handle all your messages! All your messaging channels will be gathered into one general and comprehensive overview. This allows you to have a holistic view of all incoming messages, including OTA channels. With more clarity and no switching between platforms, your team has more control than ever.
Forget about manually sorting and filtering, and typing the same answer for each guest. Unified Inbox allows you to use quick and automated replies, assign tasks to team members, take over conversations from a colleague, create tasks and reminders, filter inboxes based on tags, and more. With all these intelligent features at your fingertips, your team can handle incoming messages in a breeze.
Bookboost Unified Inbox includes a Web Messenger to turn your website visitors into bookings. Every time a visitor arrives on your website, you will give useful information right on time. You will even provide outstanding service after office hours with the chatbot, being available 24/7.
CEO of Hakuba Hotel Group
We understand that each department within your hospitality business plays a unique role in crafting a memorable guest experience. Bookboost’s Unified Inbox allows you to create different inboxes for different departments, ensuring that inquiries are directed to the right team member without any hassle.From reservations to concierge services, and everything in between, our Unified Inbox enables collaboration without confusion. Seamlessly share insights, track guest preferences, and keep everyone in the loop, all within a single, intuitive platform.
Benefits that speak for themselves
Explore the great advantages that Bookboost Unified Inbox brings to your hotel.
Fast responses mean engaged guests. Your team will delight guests and foster meaningful interactions.
Every guest interaction is a story. Gain a holistic overview of guest interactions across channels, ensuring that no detail is overlooked.
Collaboration is the key to efficiency. With smart features facilitating team communication and note-sharing, tasks are streamlined, repetitive actions are minimized, and productivity soars.
Achieve more with less. Your team will accomplish more tasks in less time, ultimately translating to reduced operational costs.
The Unified Inbox enables a more satisfying digital experience, even outside normal office hours.
Gambino used Bookboost to streamline front-desk operations and personalise the guest experience, improving both employee and guest satisfaction.