Contactless Guest Messaging & Communication Platform

We stand with hotels in times of crisis. Bookboost Unified Inbox & Web Messenger

How Bookboost brings efficiencies to guest communications

Chat#2

Web Messenger

Keep your guest communications open 24/7. A live chat plug-in for hotel websites allow you to receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night.

Flower#2

Unified Inbox

Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, Email, WhatsApp...). Respond in real-time to guest enquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay.

Sending

Proactive Direct Messaging

A great cross-selling tool. Segment & manage guest profiles. Schedule personalised messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity

Put the guest experience first

Create a personalised & targeted messaging-first guest journey. Connect with your guests instantly on their preferred messaging app.

 

 

Change the game.

Communicate with guest like never before. Find out why Cityhub chose Bookboost to upgrade its guest communications

Hotels love it.

What do our customers say

"Bookboost's guest messaging solution has increased our guest engagement significantly. It's easy to communicate with Bookboost and they offer great support. Bookboost reacts fast to requests regarding product features. They value customer feedbacks and continuously improve their software to become the best guest messaging solution that they want to be."

William Fosser

Revenue Management, Citybox

"In this day and age, most people communicate through text, unfortunately in most hotels today, you still need to pick up the phone! The team at Bookboost is trying to change that! I joined the board to assist in the effort of making guest communication more seamless, frictionless and profitable!"

 

Jos Schaap

Key Industry Figure

"Bookboost is offering us a very modern and excellent way to communicate between the digital nomads and our Hotel Brand! It is fast, safe and easy. We really liked the way how Bookboost treated us from the beginning - entering & learning this progress. That was an excellent support! Let's see what 'next level' features will be launched soon."

Jorn Höppe

General Manager, Superbude

"We believe that direct messaging represents the future of customer service. Bookboost guest messaging platform complements our existing communication technologies."

Sem Schuurkes

Founder & Partner, Cityhub

“With Bookboost, we have seen a great improvement in guest satisfaction. Bookboost has helped us to deduct 50% repetitive phone calls while improving the score of guest review by over 11% in only two months! It's also a very good tool to upsell through sending SMS. We have used it to successfully upsell parking spaces by 87.5% and increase 10% of late check-out.”

Maika Kloos

Operations Manager, Jorplace Beach Hotel

"Bookboost has handled 92% of repetitive inquries for us. Now we can focus on increasing direct bookings and cross-sell."

Oskar Petterson

Director of Sales & Revenue, Grand Hotel Lund

Integrations

Cart#1
Expand beyond email - Add Whatsapp, Facebook Messenger & SMS to your Upselling Platform
Clock
Streamline messaging communications with Hotelkit the All-in-One Hotel Operations Platform
Key
Deliver your 4Suites digital room keys via messaging to your guest to reduce check-in touch points
Marker#1
Offer transfers through direct messaging in partnership with Welcome Pickups
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