Contactless Guest Messaging & Communication Platform
We stand with hotels in times of crisis. Bookboost Unified Inbox & Web Messenger, free 30 day trial
How Bookboost brings efficiencies to guest communications
Web Messenger
Keep your guest communications open 24/7. A live chat plug-in for hotel websites allow you to receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night.
Unified Inbox
Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, Email, WhatsApp...). Respond in real-time to guest enquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay.
Proactive Direct Messaging
A great cross-selling tool. Segment & manage guest profiles. Schedule personalised messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity
Put the guest experience first
Create a personalised & targeted messaging-first guest journey. Connect with your guests instantly on their preferred messaging app.
Hotels love it.
What do our customers say
"Bookboost's guest messaging solution has increased our guest engagement significantly. It's easy to communicate with Bookboost and they offer great support. Bookboost reacts fast to requests regarding product features. They value customer feedbacks and continuously improve their software to become the best guest messaging solution that they want to be."
William Fosser
Revenue Management, Citybox
"In this day and age, most people communicate through text, unfortunately in most hotels today, you still need to pick up the phone! The team at Bookboost is trying to change that! I joined the board to assist in the effort of making guest communication more seamless, frictionless and profitable!"
Jos Schaap
Key Industry Figure
"Bookboost is offering us a very modern and excellent way to communicate between the digital nomads and our Hotel Brand! It is fast, safe and easy. We really liked the way how Bookboost treated us from the beginning - entering & learning this progress. That was an excellent support! Let's see what 'next level' features will be launched soon."
Jorn Höppe
General Manager, Superbude
"We believe that direct messaging represents the future of customer service. Bookboost guest messaging platform complements our existing communication technologies."
Sem Schuurkes
Founder & Partner, Cityhub
“With Bookboost, we have seen a great improvement in guest satisfaction. Bookboost has helped us to deduct 50% repetitive phone calls while improving the score of guest review by over 11% in only two months! It's also a very good tool to upsell through sending SMS. We have used it to successfully upsell parking spaces by 87.5% and increase 10% of late check-out.”
Maika Kloos
Operations Manager, Jorplace Beach Hotel
"Bookboost has handled 92% of repetitive inquries for us. Now we can focus on increasing direct bookings and cross-sell."
Oskar Petterson
Director of Sales & Revenue, Grand Hotel Lund
Build digital guest services
Update your hotel with the latest consumer communications platforms and expand the level of service you can offer while improving the experience for guests and staff.
Unified Inbox
- Web Messenger
- Facebook Messenger
- Telegram
- FAQ Chatbot
- Notification Messages On Your Website
- Service Reports
- Channel Handover Webmessenger
- Access To The Bookboost Academy
- Proactive Direct Messaging
- PMS integration
Proactive Direct Messaging
- Everything from Unified Inbox +
- PMS integration
- Send Messages During Guest Journey
- Deliver on Whatsapp, Facebook Messenger, SMS & Email
- Segmenting on PMS Data
- Segmentation On Demographic Data
- Personalisation Tokens For Messages
- Marketing Reports
- Personalised Onboarding
Enterprise
- Everything from Proactive Direct Messaging + Unified Inbox +
- Optimized For Large Groups & Chains
- Guest Journey Workshop
- Custom Chatbots
- API Access
- Onsite Onboarding
- Dedicated Account Manager
- Roadmap Influence
Interested in a custom plan? Get in touch