Structure and understand your guest data and start reaching out to your guests using the right message, on the right channel and at the right time.
Increase hotel marketing efficiency with automation! Create workflows, set triggers and schedule messages. Once set up, your communications will flow on its own, no matter the time or the day.
With Bookboost hospitality CRM, you can reach your OTA bookers and create a profile for each guest. With real data, you can generate loyalty and increase revenue.
If you only use email marketing, your brand is losing opportunities to increase revenue. Instead, send hotel marketing campaigns via SMS, WhatsApp and email, increasing your conversion up to 8x more than with an email-only CRM.
Head of Sales & Guest Relations, Lindemann Hotels
A hotel CRM should help you to create guest journeys in a quick and effective way. With Bookboost, you got this.
From pre-stay to post-stay, gain absolute control and clarity over all touchpoints. Get an overview of what is being sent through every channel -not just email-, and identify opportunities for higher revenue.
Build guest journeys for each of your properties and customise them in a way that works for your brand, with no limits. Use templates, drag and drop and automation across properties to save time for your team.
Say goodbye to complicated and outdated tools. Bookboost’s modern and easy-to-use CRM allows you to use advanced targeting to segment your guests into hundreds of audiences (first-timers, returners, high-spenders, type of room, and more) and personalise your messages accordingly.
Personalisation has proved not only to increase guest engagement and conversion but also to enhance the guest experience.
Direct bookings in hotels are key to increasing revenue. Bookboost’s hospitality CRM will help you reach your OTA bookers, get their guest details and create personalised campaigns for them. By getting direct access to your guests, you will deliver value, increase loyalty and foster bookings in your owned channels.
Head of Marketing, STAYERY
All the information gathered and analysed in the Bookboost hospitality CRM will nurture your Unified Inbox so you have the best understanding of your guests when taking care of incoming messages.
This means either inbound or outbound communication, this winning formula allows you to have a comprehensive overview of your guests’ profiles available at all times.
In a world where personalised experiences reign supreme, data is your greatest ally. Our CRM acts as a unique source of truth for your guest data and empowers you with the insights needed to make informed, data-driven decisions that amplify guest satisfaction.
Traditional CRMs are complicated and difficult to understand. With Bookboost, you easily use website data, financial data and behavioural data to know your guests better and leverage the right insights to fuel your projects.
Discover a world of benefits that Bookboost Multi-Channel Hospitality CRM brings to your hotel.
React promptly to requests and crises with a comprehensive overview.
Bookboost CRM boosts conversions 8x times more than an email-only CRM.
Craft guest journeys effortlessly with drag-and-drop simplicity, especially valuable for multi-property hotels.
Automate manual tasks, freeing up valuable time for your team.
Forge stronger relationships through personalisation, leading to higher return rates.
Lead the guest journey, offering information before it's even asked for.
Elevate the entire guest experience and increase guest satisfaction by up to 11%.
Room Republic partnered with Bookboost to digitalize operations, reduce OTA dependency, and improve guest communication. Discover how they did it!
Unlock the potential of your hospitality business with Bookboost.