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The latest industry news, helpful guides, and best practices articles.
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Guest Experience

4 Ways to Automate Personalized Guest Experiences

Personalization has become a cornerstone of hospitality. Here are our top tips to seamlessly deliver unforgettable guest experiences.
Johanna Bernuy
Oct 7, 2024
5 min
Operations

How Bookboost integrates with Apaleo

Bookboost integrates with Apaleo, the open PMS, allowing hoteliers to extract guest data and streamline operations and communication.
Johanna Bernuy
Oct 1, 2024
4 min
Guides & more

From Data to Delight: How CDPs impact daily operations & long-term results

Leverage your guest data to enhance experiences. Discover how a hotel Customer Data Platform can transform guest interactions.
Johanna Bernuy
Sep 25, 2024
3 min
Guest Experience

Guest Engagement: 5 tactics to grow it in your property

Discover how to leverage guest engagement to get better results for your property.
Willem Rabsztyn
Sep 16, 2024
4 min
Hotel Marketing

7 features you can’t miss in a hotel CRM

Let's talk about features. If you are looking to implement a CRM in your hospitality business, here are the ones you should pay attention to.
Daan de Bruijn
Sep 11, 2024
5 min
News

Bookboost launches a new AI-powered Unified Inbox & email ticketing system

Discover the new AI-driven Unified Inbox and email ticketing system today.
Johanna Bernuy
Sep 9, 2024
3 min
Guest Journey

Boosting revenue with pre-arrival communication: targeted offers & user experience

Discover strategies for targeted offers and seamless user experience with insights from Userguest.
Johanna Bernuy
Sep 3, 2024
5 min
Hotel Marketing

What is the difference between a hotel CRM for B2B and for B2C?

To choose the right CRM for your hotel, you must understand the difference between a B2B and a B2C system. In this article, get all the details about it.
Johanna Bernuy
Aug 26, 2024
3 min
Data management

What is match & merge and how it works for your hotel

Discover the power of match & merge in Bookboost CRM and how it can benefit your hotel business.
Dylan Firn
Aug 19, 2024
4 min read
Hotel Marketing

Time-Saving Tools: 5 Must-Have Technologies for Your Hotel

Explore 5 must-have technologies that can save time for every area of your hotel.
Anna Randow
Aug 14, 2024
5 min
Guest Journey

Do’s and don’ts for guest communication in a multi-property hotel

Learn dos and don’ts for guest communication and implement them today for your multi-property hotel.
Johanna Bernuy
Aug 7, 2024
5 min
Operations

How does Bookboost help front desk teams to be more efficient?

Discover how Bookboost can enhance the efficiency of your front desk teams.
Dylan Firn
Jul 31, 2024
3 min
Hotel Marketing

A complete guide for implementing a CRM in your hotel for the first time

Implementing a CRM in your hotel doesn't have to be a problem. Follow these recommendations to create a smooth process.
Anna Randow
Jul 24, 2024
4 min
Data management

5 not-so-obvious ways to use guest data to make decisions in your hotel

Guest data empowers hotels to make accurate decisions that drive long-term results. Explore how to apply it to different areas in your hotel.
Daan de Bruijn
Jul 17, 2024
4 min
Guest Journey

7 best practices to create guest journeys that amaze your hotel guests

Creating exceptional hotel guest journeys is crucial for personalizing experiences and growing guest satisfaction. Here are seven best practices.
Anna Randow
Jul 9, 2024
5 min
News

Frictionless guest journeys and upselling made easy: Bookboost and UpsellGuru announce strategic partnership

Discover the partnership between Bookboost and UpsellGuru and how it can help your hotel business.
Johanna Bernuy
Jul 9, 2024
2 min
Operations

How Bookboost helps multi-property hotels manage guest communications?

Discover how Bookboost can improve guest communication for multi-property hotels.
Anna Randow
Jul 3, 2024
4 min
Guest Experience

Hotel Cases: 9 brands that implemented a CRM & the results

These 9 brands implemented a CRM system in your hotel and saw better results in their marketing operations and service. Read their stories.
Daan de Bruijn
Jun 25, 2024
8 min
Hotel Marketing

Beyond Bookings: How Hotel Marketing Drives Revenue Beyond the Reservation

Marketing plays a key role in increasing revenue for hospitality brands. Discover how to use it at your advantage.
Johanna Bernuy
Jun 19, 2024
5 min
Hotel Marketing

Hotel Guest segmentation: 5 basic tips to boost conversions

Learn the basics of guest segmentation and how to use it to boost revenue and personalise the guest experience.
Dylan Firn
Jun 12, 2024
4 min
Hotel Marketing

6 steps to create an effective CRM strategy that actually drives results

Having a CRM for your hotel alone is not enough. Learn how to build a CRM strategy that drives real results.
Daan de Bruijn
Jun 5, 2024
7 min read
Guest Experience

What is customer effort and how to lower it to increase guest satisfaction

Having low customer effort is key to making guests happy. Discover how to nail it in this article.
Anna Randow
May 30, 2024
9 min read
Guest Journey

5 steps to master the inspiration stage of the guest journey

The guest journey begins in the inspiration stage and you have the opportunity to influence it and attract more travellers.
Anna Randow
May 21, 2024
5 min
Guest Journey

Leveraging the Hotel Guest Journey to Drive Stronger Revenue Performance

Discover how to integrate revenue management throughout the guest journey!
Johanna Bernuy
May 10, 2024
6 min
Operations

How does Bookboost help reception-less hotels provide a digital experience?

Learn how these hotels use Bookboost to run their operations without any hassle.
Johanna Bernuy
May 3, 2024
6 min

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