Join our last webinar of 2023
on December 13th
Guest Experience: Dos and don’ts for 2024
Company logo
Company logo
Company logo
Company logo
Our blog

Resources and insights

The latest industry news, helpful guides, and best practices articles.
View all
Hotel Marketing

How to create a pre-arrival plan that drives engagement with your guests

Learn how to create a pre-arrival plan that boost guest engagement.
Johanna Bernuy
Nov 29, 2023
4 min
Operations

Automation in your hotel: Best practices to save time on your property

Learn the best practices to help you automate your tasks in your hotel and save time on your property.
Anna Randow
Nov 22, 2023
5 min

Guests expectations in 2024: A complete guide on how to engage them

Curious about guest expectations in 2024? Here are a few trends we have noticed.
Johanna Bernuy
Nov 15, 2023
4 min

Guest Engagement: What is it and how to increase it

Discover how to leverage guest engagement to get better results for your property.
Willem Rabsztyn
Nov 9, 2023
4 min
News

Hospitality Influencers: Revfine Interview with Daan De Bruijn

Read the interview with Daan by Revfine.
Johanna Bernuy
Nov 3, 2023
1 min read

Do’s and don’ts when implementing a CRM in your hotel for the first time

Read this article to get the best tips on how to implement a new CRM system in your hotel.
Anna Randow
Oct 25, 2023
4 min

How to make the most out of your PMS & CRM integration

Integrating a PMS and CRM in hotels streamlines data, boosts revenue, and enhances guest experiences. Discover how to leverage it.
Johanna Bernuy
Oct 17, 2023
4 min

8 ways to optimise your hotel website to increase direct bookings

Your website can be a direct-bookings-generating machine! Use these tips and you will see a change.
Anna Randow
Oct 10, 2023
5 min
Operations

Hospitality Data: How to use it to increase revenue for your property

Data is essential for hospitality success. It improves decision-making, designs personalized packages, refines marketing, and enhances customer service. A hotel CRM centralizes data for optimal use.
Daan de Bruijn
Oct 2, 2023
4 min
Webinars

What is new in hospitality: Marketing, Revenue Management & Upselling

Explore the latest trends within marketing, revenue Management & upselling.
Johanna Bernuy
Oct 2, 2023
4 min

How to choose a CRM for my hotel: 7 things to consider

Looking to implement a CRM in your hotel? Then these are the things you should pay attention to when choosing it.
Anna Randow
Sep 25, 2023
7 min
Guest Journey

8 best practices when implementing a guest journey in your hotel

To enhance the hotel guest experience, digitalize the journey with a clean CRM, personalized messages, automation, and step-by-step implementation for success.
Anna Randow
Sep 18, 2023
4 min

Transactional Marketing vs. Relationship Marketing in the Hotel Industry

Transactional marketing prioritizes short-term sales. Relationship marketing builds loyalty through personalisation and more. Discover how to use it.
Johanna Bernuy
Sep 14, 2023
4 min
Guest Journey

Maximising Guest Relationships: How to reach guests in the Post-Stay phase

The hotel post-stay phase is vital for loyalty. Consistent experience matters. Strategies include surveys, loyalty programs, social media engagement, and personalized communication.
Daan de Bruijn
Sep 11, 2023
5 min
Guest Journey

8 pre-stay communication ideas to increase guest satisfaction

Enhance guest satisfaction: Personalized pre-stay messages for memorable experiences and loyalty
Johanna Bernuy
Sep 5, 2023
6 min
Guest Journey

Guest Journey Template: What to send, When & How

Download a template of a guest journey, get ideas on valuable touchpoints and adapt it to your brand.
Johanna Bernuy
Aug 28, 2023
3 min read
Hotel Marketing

Navigating the Changing Landscape of Digital Marketing for Hotels

Discover the latest trends in digital marketing that can help you power up your hotel.
Anna Randow
Aug 23, 2023
6 min
Hotel Marketing

From Zero to Hero: 4 ways a hotel CRM can level up your marketing efforts

Hotel CRM is crucial for hotel marketers to centralize guest data, automate tasks, personalize messaging, and analyze performance for better outcomes.
Daan de Bruijn
Aug 15, 2023
5 min
Operations

How to use data to power strategic decision-making in a hotel

Guest data can help hotels enhance guest service and experience, optimize marketing strategies, improve operational efficiency, resolve issues proactively, and make strategic decisions.
Daan de Bruijn
Aug 8, 2023
4 min
Hotel Marketing

Time-Saving Tools: Must-Have Technologies To Improve Your Hotel Marketing Game

Wondering if it's possible to save time in your hotel marketing duties? It certainly is! Check out these tools.
Johanna Bernuy
Aug 2, 2023
5 min
Guest Experience

Measuring Guest Loyalty: Key metrics CEOs need to pay attention to

These are the essential guest loyalty metrics that CEOs and General Managers should track, along with strategies to analyze and improve loyalty scores and boost revenue.
Johanna Bernuy
Jul 27, 2023
5 min
Guest Experience

Personalisation Revolution: How to use a hotel CRM to elevate the guest experience

When it comes to elevating the guest experience, personalisation is the best tool. Discover how you can use a CRM to have a more personalised approach.
Daan de Bruijn
Jul 20, 2023
6 min
Hotel Marketing

Checkmate OTAs: 3 winning strategies to increase direct bookings

As more and more hoteliers struggle to reduce OTA dependency, here are three strategies you can use to accomplish your goal.
Anna Randow
Jul 17, 2023
4 min
Hotel Marketing

How a Customer Data Platform For Hotels can enable Business Performance

Highlight the impact of a CDP on revenue generation, profitability, and overall business performance, emphasizing how it enables data-driven decision-making, enhances guest experiences, and drives direct bookings.
Johanna Bernuy
Jul 10, 2023
5 min
Guest Experience

Bleisure travel: Keys to adapt your offering and reach this target

Bleisure travel is on the rise! Discover how to adapt your offering to capture this target and grow your business.
Anna Randow
Jul 4, 2023
6 min

Stay Updated with Our Newsletter

Subscribe to our newsletter to receive the latest updates and news.