Customer Stories

See how our customers are growing their businesses.

Full CX Suite | Guest satisfaction, marketing
How STAYERY created a multi-channel guest journey to enhance guest satisfaction
STAYERY added WhatsApp to their guest journey and was able to personalise and track all their communications.

Full CX Suite | Operational efficiency, online check-in
How Capsule Hotel increased online check-in rates & automated their guest journey
Capsule Hotel added new channels to their guest journey and centralised all their communications, saving time and making their work more efficient.

Full CX Suite | Guest satisfaction, operational efficiency
How Hakuba Hotel Group increased guest satisfaction and team efficiency
Hakuba Hotel Group released their staff from unnecessary tasks and improved the whole guest journey by automating parts of the workflow.

Inbound Communications | Operational efficiency, marketing
How to Save up to 2 hours of Daily Tasks Using Automation
Northern Lights Village optimised its communications, not only saving time for its staff but also making its campaigns more effective.

Full CX Suite | Guest satisfaction, operational efficiency
How Lindemann Hotels® Created a Digitalised Experience Across the Entire Guest Journey
Learn the key points they chose to make their choice and the benefits they have gained today.

Full CX Suite | Conversion, guest experience
How Ruby Hotels Increased Click-through Rates with a Staggering 290x
Ruby Hotels has improved conversion and reduced costs as a result of direct messaging engagement with its guests.

Inbound communications | Revenue, guest experience
How Citybox Increased Operational Efficiency while Making 5-digit Savings
The hotel focused on developing its digital communications to meet traveller expectations while providing centralised customer service.

Full-suite | Revenue, cross-selling
“Bookboost, the perfect cross-sell tool for hotels”
Jorplace's parking sales increased by 87% in just 3 weeks, and 100% of the bookings came from Bookboost!

Inbound communications | Operational efficiency, guest satisfaction
How Hotel Tylösand Makes Their Guests the Happiest
Henrik Ekström, CIO at Hotel Tylösand, talks about their experience with Bookboost in this video testimonial.

Full Suite | Guest experience, marketing
Superbude Hotels Found a Unique Approach within Hospitality
We asked Jörn Hoppe how they make such a big impact on today’s traveller. Have a look at the video for his story!

Full CX Suite | Guest experience, guest satisfaction
How CityHub Treats Each Guest as the Unique Individual They Are
Why improving the traditional hotel experience is critical to win in today's era.

Full-suite | Revenue, cross-selling
“With Bookboost, we have seen a significant improvement in guest satisfaction.”
Maika decided to utilize the Proactive Guest Messaging Tool to make her guests felt taken care of during the guest journey.