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Customer Stories

See how our customers are growing their businesses.
Full CX Suite | Guest satisfaction, marketing

How STAYERY created a multi-channel guest journey to enhance guest satisfaction

STAYERY added WhatsApp to their guest journey and was able to personalise and track all their communications.
Full CX Suite | Operational efficiency, online check-in

How Capsule Hotel increased online check-in rates & automated their guest journey

Capsule Hotel added new channels to their guest journey and centralised all their communications, saving time and making their work more efficient.
Capsule Hotel
Full CX Suite | Guest satisfaction, operational efficiency

How Hakuba Hotel Group increased guest satisfaction and team efficiency

Hakuba Hotel Group released their staff from unnecessary tasks and improved the whole guest journey by automating parts of the workflow.
Hakuba Hotel Group
Inbound Communications | Operational efficiency, marketing

How to Save up to 2 hours of Daily Tasks Using Automation

Northern Lights Village optimised its communications, not only saving time for its staff but also making its campaigns more effective.
Northern Lights Village
Full CX Suite | Guest satisfaction, operational efficiency

How Lindemann Hotels® Created a Digitalised Experience Across the Entire Guest Journey

Learn the key points they chose to make their choice and the benefits they have gained today.
Lindemann Hotels
Full CX Suite | Conversion, guest experience

How Ruby Hotels Increased Click-through Rates with a Staggering 290x

Ruby Hotels has improved conversion and reduced costs as a result of direct messaging engagement with its guests.
Ruby Hotels
Inbound communications | Revenue, guest experience

How Citybox Increased Operational Efficiency while Making 5-digit Savings

The hotel focused on developing its digital communications to meet traveller expectations while providing centralised customer service.
Full-suite | Revenue, cross-selling

“Bookboost, the perfect cross-sell tool for hotels”

Jorplace's parking sales increased by 87% in just 3 weeks, and 100% of the bookings came from Bookboost!
Inbound communications | Operational efficiency, guest satisfaction

How Hotel Tylösand Makes Their Guests the Happiest

Henrik Ekström, CIO at Hotel Tylösand, talks about their experience with Bookboost in this video testimonial.
Hotel Tylösand
Full Suite | Guest experience, marketing

Superbude Hotels Found a Unique Approach within Hospitality

We asked Jörn Hoppe how they make such a big impact on today’s traveller. Have a look at the video for his story!
Superbude Hotels
Full CX Suite | Guest experience, guest satisfaction

How CityHub Treats Each Guest as the Unique Individual They Are

Why improving the traditional hotel experience is critical to win in today's era.
Full-suite | Revenue, cross-selling

“With Bookboost, we have seen a significant improvement in guest satisfaction.”

Maika decided to utilize the Proactive Guest Messaging Tool to make her guests felt taken care of during the guest journey.
Jorplace Beach Hostel