Delivering a personalised experience is a key aspect of hospitality. Today, many hospitality brands want to achieve this while keeping a small team and a limited number of tech vendors.
On the other hand, brands that operate without any staff on-site also want to deliver a highly personalised guest journey that sets them apart from the competition.
Although personalising the guest journey with limited resources might sound like a very difficult task, the truth is it doesn’t have to be. Bookboost is designed to solve this challenge and help you enhance your guest experience from the first day.
Bookboost is designed for hospitality, to help hoteliers consolidate their customer data and start using it without any hassles.
Automate communications from pre-stay to post-stay
Create multi-channel campaigns using one single platform
Create guest segments and deliver truly personalised campaigns
Manually handling every message guests receive is time-consuming and demands many resources. With our Multi-channel CRM, you can plan every message from pre-stay to post-stay. Whether it is a booking confirmation, pre-arrival campaign, invoice or more, you can schedule it so it runs automatically and without any manual effort.
The guest journeys in Bookboost are not set in stone. You can choose the audience, the channel and the moment and then automate it all to save time and increase efficiency.
Automating your communications frees up time for your team and ensures messages reach guests at the right time, avoiding complaints about missed information and forgetting about overloading your team.
Learn more about how Bookboost can help your property get better results and deliver a more personalised guest experience
Multi-channel communication brings nine times more conversion and builds more value than limiting yourself to email only. However, using different platforms to manage each channel is time-consuming and more complicated. With Bookboost, you can do everything in one place, from email to SMS and WhatsApp.
In our Multi-channel CRM, you can plan and schedule all your campaigns, no matter the channel, allowing you to keep a complete overview of everything that happens in your property.
In addition, our personalisation tokens allow you to add guest information without having to spend extra effort or time on it.
Your guest data is gold… if you know how to use it. With Bookboost, you can create unlimited guest audiences to deliver messages that resonate with them instead of generic and boring messages.
High-spenders, OTA bookers, families with children, business travellers, and more. You can cater to all of them with emails and offers that get their attention and more conversions.
Our platform offers endless possibilities. You can even discover new guest segments in your data, and cater to them with exclusive messages.
Are you ready to increase your revenue and build lasting guest relationships? Take the first step today.
Learn more about Bookboost and its advantages.
Bookboost is your canvas, you can personalise and design your guest journeys as much as you want. Not only the text but the colors, images, fonts, and more. So you can create unique messages for your unique guests.
Yes, besides sending your guest journeys, you can create different campaigns like newsletters, Christmas offers, special occasion discount, and more. As with other emails, you can personalise everything you want.
Bookboost offers triggers based on reservation data. For example: at the booking moment, a specific amount of days before the arrival date, on the departure date, and more. You can customise these to fit your guest journeys, and you can also create your own triggers using our Open API.
Absolutely, Bookboost was built for multi-property hotels. The functionalities in the platform make multi-property communication easier than ever. You can share templates across properties, share guest journeys, and monitor how everything goes without having to spend hours tracking data.
Bookboost's open API provides hotels with the flexibility to seamlessly integrate the platform with their existing systems. We are compatible with 80+ PMS in the market.
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