Bookboost unifies every guest identity into one real-time profile, then activates it across personalised journeys, omnichannel messaging, AI agents, and guest apps.
Most hotels cobble together disconnected CRMs, chatbots, and guest apps, or get by on manual processes and email-only campaigns. Bookboost replaces all of that with a hospitality-native platform built on a single data model. No stitching together. No workarounds. Just one place where guest data flows into every interaction.
Our hospitality-native CDP uses Match & Relate to cluster guest identities from your PMS, POS, spa, reviews, messaging, and bookings into a single source of truth. You own your guest relationships, not the OTAs.
Built for hotel teams, not data scientists. No-code journey builder, plug-and-play setup, and no six-figure implementation. Hotels like Yours Truly save around 2 hours per employee per day.
Every channel lives in one unified profile from day one. Hotels using multi-channel see 8-9x higher conversion compared to email-only. Ruby Hotels achieved 29% SMS conversion versus 0.1% by email alone.
When your data, messaging, and guest experience share one brain, upselling happens naturally. Jorplace saw an 87% increase in parking sales within 3 weeks. Reduce OTA dependency through direct guest relationships.
Design multi-channel guest journeys that trigger based on real guest data, not guesswork. From pre-arrival upsells to post-stay loyalty campaigns, every touchpoint is personalised and automated. Hotels moving beyond email-only see 8-9x higher conversion rates.
WhatsApp, Email, SMS, OTA messaging, and social channels in one thread per guest. Your team sees the full conversation history alongside the guest profile, past stays, and preferences. No more switching between tools or losing context between shifts.
Give guests a personalised digital experience without asking them to download anything. Your web-based guest app adapts to each visitor based on their CDP profile and loyalty tier. From mobile check-in to local recommendations, it feels bespoke - because it is.
Build loyalty that goes beyond points. With every interaction feeding into one guest profile, you can reward your best guests with personalised perks, early access, and recognition that feels genuine. Drive repeat direct bookings and reduce OTA dependency.
When all your guest data lives in one place, reporting gets simple. Track campaign performance, understand guest behaviour, and measure revenue impact across properties. No more pulling data from five different tools into a spreadsheet. The insights are already there.
Every guest gets a single, real-time profile built from every source: PMS, POS, spa, reviews, messaging, bookings. Match & Relate clusters identities across properties without destroying source data. Your front desk sees full history, your marketing team gets true segmentation, and your group gets cross-property intelligence.
The Bookboost AI Agent sees the full guest profile, past stays, preferences, and current booking before it responds.
It handles routine enquiries across every messaging channel, responds in your brand voice, and knows when to hand off to your team.
Most hotels are stuck choosing between a CRM that only sends emails, a chatbot that is blind to the guest, or building it yourself with developers and months of work. Bookboost is the only platform where the CDP, CRM, Inbox, AI Agent, and Guest App share one data model. Hospitality-native, not stitched together.
Multi-channel campaigns built on real guest data outperform email-only by 8-9x. That is the difference a CDP makes.
The AI Agent handles routine guest enquiries across every channel, so your team focuses on what actually needs a human touch.
Replace 2-3 disconnected tools with one platform. Faster onboarding, consistent service, and no more switching between systems.
When guest data flows into every touchpoint, upselling happens naturally. Personalised offers at the right moment, on the right channel.
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"Bookboost is ideal for anyone striving to exceed with guest communication and looking to enhance the customer journey"
Director de marketing, STAYERY
