Watch the full webinar here to hear how Capsule Hotel embraced digital operations to meet the expectations of today’s travellers: offering a seamless guest journey from booking to check-out.
Travellers today expect convenience and flexibility. Capsule Hotel has found a way to meet those demands through their digital operations and they share all their learnings in this session.
In this webinar, hospitality leaders walk through the steps they took to digitalise their processes, streamline the guest journey, and maintain a personal connection in a tech-driven experience.
- How Capsule Hotel digitalised their operations
- The steps they took to create a digital guest journey
- Practical tips for applying these strategies to your own hotel
From early challenges to standout results, the panel shares useful insights for hotels of all sizes looking to modernise their guest experience.
Panellists:
- Hendrik Renken, Head of Technology at Capsule Hotels
- Adrie Vreeke, CEO and Co-owner at Capsule Hotels
- Daan De Bruijn, Co-founder at Bookboost
- Ben Hohnen, Solutions Architect at Mews
