With the Multi-Channel CRM, you can turn your OTA bookers into loyal customers by gathering their data and creating personalised campaigns for them. When you send the right message and offer the right incentive, they will see the value of direct bookings.
Did you know that 80% of guests check hotel websites before booking on OTAs? Engage with them while they are navigating your website, allowing them to ask questions directly, instead of going to the OTAs.
The key is to engage your visitors while they are interested and convince them to book. How to do it? Providing the right answers at the right time. With the “Quick replies” from our Unified Inbox, your staff will have more time and your web visitors will receive instant answers to their questions.
We asked Jörn Hoppe how they make such a big impact on today’s traveller. Have a look at the video for his story!
Unlock the potential of your hospitality business with Bookboost.