Organise the guest data you collect from several sources to understand your guests and their needs. This will allow you to create successful marketing campaigns.
Use +30 personalisation tokens to create messages that resonate with your target, using the channels your guests prefer (SMS, WhatsApp, Email) and leading to 9x times more conversion than email-only campaigns.
Create audiences based on your guests’ characteristics and use the guest journey builder to create guest journeys for different segments.
Collect the right data of guests that booked via OTAs. In this way, you have real data you can rely on to build a unique guest profile for each guest with relevant information to communicate with them.
STAYERY added WhatsApp to their guest journey and was able to personalise and track all their communications.
Unlock the potential of your hospitality business with Bookboost.