Today’s guests demand faster service but also more personalisation. That is why in the hospitality industry there is a big concern about how teams can be more efficient and at the same time provide outstanding service.
Is it possible to do both? Absolutely. If you have the right solutions, you can help your staff take care of low-value-adding tasks in an easy way, helping them to focus on more important projects. All of this, without compromising the quality and the level of personalisation.
Time is the most important resource we have, and your team can save up to 2 hours when optimising and automating different tasks within their workflows.
What results can you reach?
Motivate your staff by freeing them from repetitive tasks
Save valuable hours of time (up to 2 hours per day)
Reduce your response times
Be perceived as more professional
Engage better with your guests
Reduce human mistakes
Improve guest experience
Free up time for other projects
How can you save valuable time in your hotel with Bookboost’s solutions?
Unified Inbox
You will bundle all your communications into one platform, saving time and effort for your staff and reducing your response rate. Use the quick replies to answer the frequently asked questions and activate the chatbot when the team is busy.
Schedule all your communications and let the journey flow without constant supervision. You can identify triggers and follow-up messages, that will engage with your guests without having your staff constantly and manually taking care of it.
Give your guests all the information they need based on their profile and preferences. In this way, there will be fewer inquiries and fewer calls, because communication will be clear. Hence, your staff will optimise their time. At the same time, you will create a better guest experience because your customers will feel you are taking care of them, providing the information they need without asking for it.
Schedule a free customer journey consultation and boost your business
A 30-minute call that will get you closer to your goals. Either to drive more bookings, increase operational efficiency or have higher satisfaction, we got you covered.
