Guest Journey Scheduler

Increase guest satisfaction by creating personalised guest journeys and scheduling communications.

Add more value to your guest journey

Integrated journeys for higher engagement

Upgrade your digital marketing by incorporating messaging apps alongside standard email marketing. Get higher engagement from your guests by creating a unique guest experience and taking care of their needs at every stage of their journey.

Soft cross-selling to increase revenue

Micro-segment guests and proactively send messages to the right guest at the right time. By integrating with the hotel PMS, personalized SMS transforms hard-selling into soft-caring. And when guest’s needs are taken care of, they are more inclined to pay for a unique experience.

Higher conversion for ancillary products

Successful cases have proven that offering ancillary products and services to your guests through different channels reaches a higher conversion rate than email, and significantly boosts revenue for hotels.

Make data driven decisions for better results

Use lifetime spend, number of stays, booking channel, and NPS score to deliver personalised campaigns. See how well your guests engage with your email marketing campaigns and capture guests' preferences before they arrive to deliver better experiences.

Deliver value at every stage to increase satisfaction

The guest journey scheduler allows you to create and automate journeys that deliver value to your guests and add a personal touch to their experience, increasing guest satisfaction, and making it easy to communicate with them.