Upgrade your digital marketing by incorporating messaging apps alongside standard email marketing. Get higher engagement from your guests by creating a unique guest experience and taking care of their needs at every stage of their journey.
Micro-segment guests and proactively send messages to the right guest at the right time. By integrating with the hotel PMS, personalized SMS transforms hard-selling into soft-caring. And when guest’s needs are taken care of, they are more inclined to pay for a unique experience.
Successful cases have proven that offering ancillary products and services to your guests through different channels reaches a higher conversion rate than email, and significantly boosts revenue for hotels.
Full CX Suite | Guest experience, guest satisfaction
How CityHub Treats Each Guest as the Unique Individual They Are
Why improving the traditional hotel experience is critical to win in today's era.
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