Personalized and Direct Communication

Create unique guest experience by personalizing your messages.

Proactive Direct Messaging helps you micro-segment guests, directly reach them, and provide them unique experiences.

You'll also find unlimited business opportunities that you couldn't think of today!

For Sales & Marketing

Soft Cross-selling & More Revenue at Scale

Have you ever thought of that selling does not have to be annoying? Cross-selling and guest experience can go hand in hand.

The Proactive Direct Messaging enables you to proactively reach out and involve your guests to help them find the products and services they need. In return, you will harvest both higher revenue and more satisfied guests.The best thing is:
You can micro-segment guests and proactively send SMS to the right guest at the right time.

By integrating with the hotel PMS seamlessly, personalized SMS transforms hard-selling to soft-caring. And when guest's needs are taken care of, they would love to pay for a unique experience.

Successful cases have proven that it effectively sells ancillary products at a high conversion rate and significantly boost revenue for hotels.

99%

Open Rate

Almost guaranteed to reach your guests. The highest Open Rate among all marketing tools (e.g. email).

33%

Click-through-Rate

The high CTR indicates the great effect of marketing campaigns.

10%

Conversion Rate

One successful sale in every ten SMS sent, this's the magic of Proactive Direct Messaging!

Sell at Scale

Boost Revenue

Automatically send pre-set offers to targeted guests, making it possible to increase revenue at scale.

For Service

Create Unique Guest Experience

Take care of your guests in a personal way throughout the guest journey, covering pre-stay, in-stay, and post-stay, helps you create a unique experience for them.

You can proactively reach out and involve your guests via SMS, to anticipate and satisfy their needs. In return, you‘ll harvest more satisfied guests and higher revenue.

More Guest Engagement

Help your guests find what they truly need, even something that they couldn't think of.

Higher Guest Satisfaction

Extra attention and care to delight your guests, making them feel heard and understood.

New Business Opportunities

Knowing the things guests need helps  you find business opportunities you didn't see before.

More & Better Reviews

Satisfied guests are more willing to give feedback and provide positive reviews.

CRM & Guest Profile Management

Micro-segmentation & Precise Targeting

Bookboost also has the CRM function, in which you can segment & target guests to a great extend, conduct proactive marketing at scale, and harvest successful business results.

Personalized Communicaiton

On Bookboost's platform, you can always see the guest profiles when communicating with them,  so that you're able to generate personalized conversations to better tap into guest needs.

Ready to engage your guests?

Get easily started now!

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