The perfect cross-selling tool!
Reach the right guest at the right time.
Bookboost's Proactive Direct Messaging helps you to precisely target the guests that you want to reach and find business opportunities that you could not think of today!
Soft Cross-selling & Increase Revenue at Scale
The Proactive Direct Messaging has opened a new door for hotels to cross-sell softly.
The best thing is that it enables you to micro-segment guests and proactively send targeted SMS to guests at the right moment. By integrating with the hotel PMS, personalized SMS will be sent to transform the hard selling to soft caring. When guests feel that their needs are catered, they are more willing to buy.
Successful cases have proven that it can effectively sell ancillary products with a high conversion rate and significantly boost revenue for hotels.
Almost guarantee all guests open your message. It's the highest Open Rate among all marketing tools (e.g. email).
The high Click-through-Rate indicates high effectiveness of marketing campaign.
One successful sale in every ten SMS sent, this is the magic of Proactive Direct Messaging.
Sell at Scale
Bookboost's platform automatically sends out pre-set offers to targeted guests, making it possible to increase revenue at scale.
More Satisfied Guests
Have you ever thought of that selling does not have to be annoying?
Cross-selling and guest satisfaction can go hand in hand.
The Proactive Direct Messaging enables you to proactively reach out and involve your guests to help them find the products and services they need. In return, you will harvest both higher revenue and more satisfied guests.
Help your guests find what they truly need, even something that they could not think of.
Extra attention and care to delight your guests, makes them feel heard and understood.
Knowing the small things guests need helps you to find business opportunities you didn't see before.
Satisfied guests are more willing to give feedback and provide positive reviews.
Target Guests Precisely
Bookboost also has the CRM function, in which you can segment & target guests, conduct proactive marketing, and harvest successful upsell.
When communicating with a guest, you can always see the guest profile on Bookboost's platform so that personalized conversations can be generated to better tap into guest's needs.