Boost Operational Efficiency & Direct Bookings
Do you know? 80% of OTA-guests check your hotel website before booking.
With the Omnichannel Website Chat, you work more efficiently and "grasp" your website visitors to drive direct bookings.
Boost Operational Efficiency
The Omnichannel Website Chat offers a chatbot on your website and a back-stage platform integrating all messages from different channels (website, Facebook Messenger, email, SMS, WhatsApp...)
You can easily receive and reply to all messages on one single platform, while guests choose to chat with you via the channels they like.
By automatically answering repetitive guest inquiries using AI technology, website visitors find needed information more quickly and your operational efficiency will be increased greatly!
by automate the replies to frequently ask questions
"Free" your staff from chores to focus on high-value conversations
More Direct Bookings
By engaging with your website visitors, you speed up the booking process to drive more direct bookings.
The "trick" is:
Potential guests don't need to wait for an answer on the website. They can choose a preferred channel to keep the conversation whenever and wherever the hotel replies.
In this way, you keep connecting with them to close more bookings!
Keep the Human Connection
A Keyword Chatbot doesn't mean to automate everything.
You can choose what automations to be trained so that you'd never lose the human touch with guests. But still, repetitive chats will be handled sufficiently.
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