Resources and insights

Let’s look beyond open rates and talk about the KPIs that show your guest communication is working and affecting your revenue.

Bleisure travel is on the rise! Discover how to adapt your offering to capture this target and grow your business.

Kommunikation vor der Ankunft ist im Gastgewerbe von entscheidender Bedeutung, aber generische Taktiken führen nicht zu guten Ergebnissen. Nutzen Sie diese Tipps, um Zufriedenheit und Loyalität zu steigern.

Automation in hospitality can be very powerful for your operations if applied correctly. Learn what to automate and what not to.

Don’t forget about guest satisfaction! Check out these ideas and get ready to have happier guests.

Big news! We’ve secured 3.6M€ in funding to take hospitality CRM & guest engagement to the next level.

Get 10 ready-to-use holiday campaigns for free today and attract more bookers!

Understanding guest preferences is key to keeping guests coming back. Find out how hoteliers are getting to know what their guests want and expect.

Discover how Bookboost’s API Messaging empowers hotels with flexible chatbot solutions.

Review these seven situations and determine if a CRM would be the best choice for your property.

Personalisation in your hotel doesn't need to take all of your time. Let's explore practical ways to personalise the guest experience without spending hours on it.

If you want to stay competitive and attract more guests, these 7 innovative digital marketing trends are ones you can’t ignore.

Download this guide and learn about new CRM and email marketing trends for hotels and how to select the right software for your business.

Past guests can be a great source of new direct bookings. But to attract them, you need the right campaigns. Get inspired with these ideas!

Bookboost integrates with Apaleo. Learn more about how this integration works and how it benefits hotels.

In this whitepaper, learn everything about how a hotel Customer Data Platform can grow your revenue and transform guest interactions. Download it today!

Erfahren Sie, wie Sie das Engagement Ihrer Gäste nutzen können, um bessere Ergebnisse für Ihre Unterkunft zu erzielen.

Let's talk about features. If you are looking to implement a CRM in your hospitality business, here are the ones you should pay attention to.

Discover all the new features the Unified Inbox brings to hospitality.

Discover strategies for targeted offers and seamless user experience with insights from Userguest.

To choose the right CRM for your hotel, first, you need to understand the difference between a B2B and a B2C system.

Discover the power of match & merge in Bookboost CRM and how it can benefit your hotel business.

Explore 5 must-have technologies that can save time for every area of your hotel.

Learn dos and don’ts for guest communication and implement them today for your multi-property hotel.

Discover how Bookboost can enhance the efficiency of your front desk teams.

Implementing a CRM in your hotel doesn't have to be a problem. Follow these recommendations to create a smooth process.

Guest data empowers hotels to make accurate decisions that drive long-term results. Explore how to apply it to different areas in your hotel.

Discover the partnership between Bookboost and UpsellGuru and how it can help your hotel business.

Creating exceptional hotel guest journeys is crucial for personalizing experiences and growing guest satisfaction. Here are seven best practices.

Discover how Bookboost can improve guest communication for multi-property hotels.

These 9 brands implemented a CRM system in your hotel and saw better results in their marketing operations and service. Read their stories.

Marketing plays a key role in increasing revenue for hospitality brands. Discover how to use it at your advantage.

Learn the basics of guest segmentation and how to use it to boost revenue and personalise the guest experience.

Having a CRM for your hotel alone is not enough. Learn how to build a CRM strategy that drives real results.

Email marketing can be a great weapon for your hospitality business if you use it correctly. Here are all the tips you need for it.

Make it easy for your guests to enjoy their stay. Discover why lowering customer effort is crucial for guest satisfaction and how to do it.

The guest journey begins in the inspiration stage and you have the opportunity to influence it and attract more travellers.

Discover how to integrate revenue management throughout the guest journey!

How does Taylor Swift affect the industry? This and other 4 trends you can leverage to increase revenue.

Unlock the power of guest journey mapping! Learn how to understand your guests, and boost revenue with a winning guest journey strategy.

Being guest-centric will help you to increase revenue. But how? Let's find out in this article.

Discover the right strategies to put your guests at the centre and grow your revenue.

Find the right balance for your property and get the best of both worlds.

Implement these 4 tactics today to increase your guest loyalty and revenue.

Learn how Bookboost is helping hundreds of hoteliers around the world to boost their direct bookings.

Understand the importance of being multi-channel.

Try out these tactics and make your guests happier than ever.

Read this article to learn five powerful tactics that will enhance your digital guest communication.

Learn how to build your hotel tech stack in 2024 step by step.

Discover how to elevate your guest experience in 2024!