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The latest industry news, helpful guides, and best practices articles.


Design
Podcast: Creating a better CX Community
Starting a community doesn’t need to be complicated, but how do you get started?
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Guides & more
Ebook: Turning one-timers into returners
Guest loyalty is key for hoteliers. In this ebook, get all the tactics you need to make your guests come back a second time to your hotel.

Guides & more
Guide: How hotels can use guest data to increase revenue?
A hotel's best asset to generate revenue is guest data. In this guide you will discover how to use it to grow your numbers, guest loyalty and satisfaction.

Guides & more
Guide: The real way to recover direct bookings and outcompete others long-term
These powerful strategies will help you not only to recover direct bookings but also stay competitive in the long run.
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Guides & more
Guide: How to personalise the guest journey for the 2023 guests
Guest expectations are ever-changing. What worked a few years ago, doesn't anymore.
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Guides & more
Guest Journey Checklist - Everything a hotelier needs to make guests happy
Download this checklist and discover how to create a guest journey that will make your guests happy.
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