Resources and insights
The latest industry news, helpful guides, and best practices articles.
Podcast: Creating a better CX Community
Starting a community doesn’t need to be complicated, but how do you get started?
Why is a chatbot not enough for your hotel anymore?
Chatbots are great to save time and have quicker answers. But are they enough to create a great guest experience and grow revenue?
The ugly truth: Automation in a hotel doesn't mean losing the personal touch
Will automation in a hotel boost your numbers or push your guests away?
3 Strategic Decisions You Can Make to Overcome the Hospitality Staff Shortages
Along with the travelling restrictions, one of the changes that the pandemic brought to the hospitality industry had to do with staff shortages.
Automation in Hospitality: How Much of it Do You Really Need?
Automation and AI are hot topics in many industries right now and hospitality is no exception.