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Operations

Why is a chatbot not enough for your hotel anymore?

Chatbots are great to save time and have quicker answers. But are they enough to create a great guest experience and grow revenue?
Johanna Bernuy
Jan 5, 2023
3 min read
Operations

The ugly truth: Automation in a hotel doesn't mean losing the personal touch

Will automation in a hotel boost your numbers or push your guests away?
Daan de Bruijn
Dec 1, 2022
3 min read
Operations

3 Strategic Decisions You Can Make to Overcome the Hospitality Staff Shortages

Along with the travelling restrictions, one of the changes that the pandemic brought to the hospitality industry had to do with staff shortages.
Daan de Bruijn
Oct 31, 2022
5 min read
Operations

Automation in Hospitality: How Much of it Do You Really Need?

Automation and AI are hot topics in many industries right now and hospitality is no exception.
Daan de Bruijn
Jun 16, 2022
5 min read