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The latest industry news, helpful guides, and best practices articles.


Design
Podcast: Creating a better CX Community
Starting a community doesn’t need to be complicated, but how do you get started?
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Operations
Automation in your hotel: Best practices to save time on your property
Learn the best practices to help you automate your tasks in your hotel and save time on your property.

Operations
Hospitality Data: How to use it to increase revenue for your property
Data is essential for hospitality success. It improves decision-making, designs personalized packages, refines marketing, and enhances customer service. A hotel CRM centralizes data for optimal use.

Operations
How to use data to power strategic decision-making in a hotel
Guest data can help hotels enhance guest service and experience, optimize marketing strategies, improve operational efficiency, resolve issues proactively, and make strategic decisions.

Operations
Why is a chatbot not enough for your hotel anymore?
Chatbots are great to save time and have quicker answers. But are they enough to create a great guest experience and grow revenue?

Operations
The ugly truth: Automation in a hotel doesn't mean losing the personal touch
Will automation in a hotel boost your numbers or push your guests away?
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Operations
3 Strategic Decisions You Can Make to Overcome the Hospitality Staff Shortages
Along with the travelling restrictions, one of the changes that the pandemic brought to the hospitality industry had to do with staff shortages.

Operations
Automation in Hospitality: How Much of it Do You Really Need?
Automation and AI are hot topics in many industries right now and hospitality is no exception.
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