Resources and insights

Looking to target different guests? Learn how to use smart segmentation and build audiences with Bookboost.

Start saving time by implementing these automation recommendations in your property.

How do you stand out when everyone’s sending emails? Let’s review the pre-arrival tactics and fixes your hotel needs.

Discover if WhatsApp is the right choice for your property and answer all your questions.

Unlock the power of omnichannel marketing to increase hotel bookings, improve guest loyalty, and simplify your digital strategy - made easier with tools like Userguest.

Let’s look beyond open rates and talk about the KPIs that show your guest communication is working and affecting your revenue.

Target different guests with the right message for better results. Grab these ideas and start boosting revenue.

Bookboost has partnered with TRYBE to integrate wellness, spa, and leisure activity data into its CRM platform. This collaboration allows hotels and resorts to centralize guest information, enhance personalization, and deliver more connected guest experiences across all touchpoints.

Summer and fall holidays can help you drive bookings. Get inspiration with these templates and make your campaigns stand out.

We’re launching a short, anonymous survey to understand how hospitality professionals use guest data and segmentation to drive personalized marketing.

Download this checklist and discover how to create a guest journey that will make your guests happy.

Bleisure travel is on the rise! Discover how to adapt your offering to capture this target and grow your business.

Pre-arrival communication is crucial in hospitality, but generic tactics won't produce good results. Use these tips and grow satisfaction and loyalty.

If you are wondering how a bad guest experience looks like, these mistakes tell the story.

Automation in hospitality can be very powerful for your operations if applied correctly. Learn what to automate and what not to.

Don’t forget about guest satisfaction! Check out these ideas and get ready to have happier guests.

Points are out; relationships are in. Discover what has changed and how to build emotional connections and measure loyalty beyond points.

Let's explore the importance of value-led guest communication for hospitality.

Big news! We’ve secured 3.6M€ in funding to take hospitality CRM & guest engagement to the next level.

Turn messy data into unforgettable guest experiences using a CDP for hotels. Learn how to choose the best for your property.

Learn what ROX (Return on Experience) means for hotels and how to use guest communication to create revenue and long-term success.

Learn how to use ChatGPT to create guest journeys with personalised messages for all your guests.

Struggling with messy guest data? Discover how a CDP makes personalisation and loyalty easier to achieve for hotels.

Get 10 ready-to-use holiday campaigns for free today and attract more bookers!

Create unforgettable guest journeys that don't overwhelm your hotel guests. Discover how to do it in this article.

The guests check in, check out, and you never hear from them again. Does it sound familiar?

UpsellGuru tells us three ways you can leverage personalisation to build upselling strategies that are bulletproof.

Use these ideas to communicate effectively with guests staying in serviced apartments.

Understanding guest preferences is key to keeping guests coming back. Find out how hoteliers are getting to know what their guests want and expect.

Discover how Bookboost’s API Messaging empowers hotels with flexible chatbot solutions.

Review these seven situations and determine if a CRM would be the best choice for your property.

Curious about guest expectations in 2025? Here are a few trends we have noticed.

Personalisation in your hotel doesn't need to take all of your time. Let's explore practical ways to personalise the guest experience without spending hours on it.

If you want to stay competitive and attract more guests, these 7 innovative digital marketing trends are ones you can’t ignore.

Avoid these mistakes and create emails for your guests that will resonate and drive conversion.

Download this guide and learn about new CRM and email marketing trends for hotels and how to select the right software for your business.

Past guests can be a great source of new direct bookings. But to attract them, you need the right campaigns. Get inspired with these ideas!

Personalization has become a cornerstone of hospitality. Here are our top tips to seamlessly deliver unforgettable guest experiences.

Bookboost integrates with Apaleo. Learn more about how this integration works and how it benefits hotels.

In this whitepaper, learn everything about how a hotel Customer Data Platform can grow your revenue and transform guest interactions. Download it today!

Discover how to leverage guest engagement to get better results for your property.

Let's talk about features. If you are looking to implement a CRM in your hospitality business, here are the ones you should pay attention to.

Discover all the new features the Unified Inbox brings to hospitality.

Discover strategies for targeted offers and seamless user experience with insights from Userguest.

To choose the right CRM for your hotel, first, you need to understand the difference between a B2B and a B2C system.

Discover the power of match & merge in Bookboost CRM and how it can benefit your hotel business.

Explore 5 must-have technologies that can save time for every area of your hotel.

Learn dos and don’ts for guest communication and implement them today for your multi-property hotel.

Discover how Bookboost can enhance the efficiency of your front desk teams.

Implementing a CRM in your hotel doesn't have to be a problem. Follow these recommendations to create a smooth process.