Resources and insights
The latest industry news, helpful guides, and best practices articles.
Podcast: Creating a better CX Community
Starting a community doesn’t need to be complicated, but how do you get started?
Covid-19 Guest Communications series [Webinar 2]
Tips and Tricks to optimize Web Messenger
Keeping your Hotel Open with Guest Communication: Templates for Covid-19
Covid-19 Guest Communications series [Webinar 1]
Responding to guests effectively.
Webinar Sign up Info – Guest Communications to handle Covid-19
Join us weekly for 20-minute webinars to learn how to optimise Bookboost Web Messenger.
After Crisis – China’s Travel and Consumption Rebounds
Chinese consumers have shown strong faith in their economy, particularly in the travel industry.
Coronavirus – Dealing with Guest Communications and Preparing for the Future
How to deal with your guests and expected guests at this time.
The 3 Tech Trends for Hotel Guest Experience 2020
It’s that time of year when Deloitte publishes its annual tech trends – and they’re out for 2020.
Bookboost Rated as “Best Guest Messaging in Europe” and “10 Best Places to Work in Hotel Tech 2020”
The HotelTechAwards rated top hotel software companies and tech products based on thousands of hotelier ratings and other key data-points.
Bookboost Named “World’s Leading Guest Messaging Platform 2019” by the World Travel Awards
Bookboost was recognized for its innovative and advanced Guest Messaging technology, serving a variety of hotels, hostels, and service apartments in the hospitality industry.
How to use Guest Messaging to increase your Return on Experience (ROX)?
To satisfy guests' needs for more efficient, convenient, and personalized experience, Guest Messaging technology is a smart choice.
Bookboost Powers Guest Communication for CityHub Hotels
Bookboost has partnered with the tech-driven hotel group, CityHub to advance its guest communication platform.
Personalization is Now a Popular Word in the Travel Industry
But the question remains, how to distinguish your hotel from the others?
What to look for when choosing a Guest Messaging tool
The possibility of Guest Messaging is unlimited, it’s only your imagination that sets the boundary.
The 3 Most Common Misunderstandings of Guest Messaging
You have heard of “guest”, you have heard of “messaging”, but do you know what is “Guest Messaging”?
Research: Website Chat Increases Direct Bookings for Hotels
Both scientific research and real cases tell us, Website Chat increases guest satisfaction and direct bookings.