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The latest industry news, helpful guides, and best practices articles.
Design
Podcast: Creating a better CX Community
Starting a community doesn’t need to be complicated, but how do you get started?
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Hotel Marketing
5 trends to be aware of for your hotel’s strategy
How does Taylor Swift affect the industry? This and other 4 trends you can leverage to increase revenue.
Data management
Data Management: 3 problems hoteliers face and how to solve them
Recognize the problems in Data Management and how to handle them
Webinars & Live sessions
Guest Journey Basics: Strategy, revenue and optimization of processes
Unlock the power of guest journey mapping! Learn how to understand your guests, optimize operations, and boost revenue with a winning guest journey strategy.
Operations
Automation implementation in hotels: Truths and myths
Learn more about automation and how to implement it in your hotel.
Guest Experience
2024 trend: How to put guests at the centre of all
Being guest-centric will help you to increase revenue. But how? Let's find out in this article.
Webinars & Live sessions
Being guest-centric: Data-Driven Strategies to Redefine Hospitality
Discover the right strategies to put your guests at the centre and grow your revenue.
Hotel Marketing
How to effectively reach tech-savvy travellers
Tech-savvy travellers are looking for specific things. Discover how to bring them into your property.
Operations
Human vs. Tech: How to find the balance in your hotel operations?
Find the right balance for your property and get the best of both worlds.
Guest Experience
4 tactics to make your guests come back for a second visit
Implement these 4 tactics today to increase your guest loyalty and revenue.
Hotel Marketing
How Bookboost helps hotels to grow direct bookings
Learn how Bookboost is helping hundreds of hoteliers around the world to boost their direct bookings.
Guest Experience
4 reasons why being multi-channel steps up your guest communications
Understand the importance of being multi-channel.
Guest Experience
Guest satisfaction: 6 tactics to increase it in your property
Try out these tactics and make your guests happier than ever.
Guest Experience
5 tactics for better guest communication
Read this article to learn five powerful tactics that will enhance your digital guest communication.
Operations
How to Build Your Hotel Tech Stack: 7 things to consider
Learn how to build your hotel tech stack in 2024 step by step.
Hotel Marketing
How to effectively use email marketing in hospitality in 2024
Read this article to learn how to build your hotel email marketing strategy in 2024.
Webinars & Live sessions
Guest Experience: YES and NOs for 2024
Discover how to elevate your guest experience in 2024!
Guides & more
Guide: How to personalise the guest journey for your guests
Guest expectations are ever-changing. What worked a few years ago, doesn't anymore.
Guest Experience
Guest experience: How to deliver real value to guests
Get to know 6 Best ways to deliver real value to guests.
Hotel Marketing
What are organic bookings for hotels and how to increase them?
Learn how to boost bookings using the free tool: Google's free organic links.
Guest Experience
Fixing your guest communication: How to effectively reach your guests
Wonder how to effectively reach your guests? Implement these strategies!
Guest Experience
Customer-obsessed: Why should your hotel embrace this trend?
Understand why and how to be customer-obsessed in hospitality.
Webinars & Live sessions
How to design your hotel tech stack: starting 2024 with a winning formula
Learn how to build a winning hotel tech stack for 2024.
Guest Journey
How to create a pre-arrival plan that drives engagement with your guests
Learn how to create a pre-arrival plan that boost guest engagement.
Operations
Automation in your hotel: Best practices to save time on your property
Learn the best practices to help you automate your tasks in your hotel and save time on your property.
Guest Experience
Guests expectations in 2024: A complete guide on how to engage travellers
Curious about guest expectations in 2024? Here are a few trends we have noticed.
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