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Resources and insights
The latest industry news, helpful guides, and best practices articles.
Design
Podcast: Creating a better CX Community
Starting a community doesn’t need to be complicated, but how do you get started?
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Hotel Marketing
Bringing the Hotel Industry into the Future!
When faced with a challenge one can either choose to throw in the towel or to see the challenge as an opportunity for growth and positive change. We choose the latter.
Guest Journey
Guest Messaging for Hotels – 14 Dos and Don’ts You Need to Know About
Direct guest messaging has been on the rise in hotels for some time now. And it’s not hard to see why.
Guest Experience
How to Manage the Economics of Return on Experience (ROX)?
Balance between guest expectation and cost.
Guest Journey
How to Use Guest Messaging to Improve the Digital Experience?
Guest Messaging is a tool designed to help hotels manage guest communication and enhance the guest digital experience.
Webinars & Live sessions
Elevate Efficiency While Enhancing Guest Services
How digital messaging technology used can elevate efficiency.
Webinars & Live sessions
Covid-19 Guest Communications series [webinar 5]
Preparing for market rebound after COVID-19.
Webinars & Live sessions
Covid-19 Guest Communications series [Webinar 4]
A look at the new guest journey.
Webinars & Live sessions
Covid-19 Guest Communications series [Webinar 3]
Employing Web Messenger: Case Study
Webinars & Live sessions
Covid-19 Guest Communications series [Webinar 2]
Tips and Tricks to optimize Web Messenger
Guest Journey
Keeping your Hotel Open with Guest Communication: Templates for Covid-19
#WeWinThisBattleTogether
Webinars & Live sessions
How to respond effectively to guests during COVID-19 [Webinar 1]
Responding to guests effectively.
Webinars & Live sessions
Webinar Sign up Info – Guest Communications to handle Covid-19
Join us weekly for 20-minute webinars to learn how to optimise Bookboost Web Messenger.
Guest Experience
After Crisis – China’s Travel and Consumption Rebounds
Chinese consumers have shown strong faith in their economy, particularly in the travel industry.
Guest Journey
Coronavirus – Dealing with Guest Communications and Preparing for the Future
How to deal with your guests and expected guests at this time.
Guest Experience
The 3 Tech Trends for Hotel Guest Experience 2020
It’s that time of year when Deloitte publishes its annual tech trends – and they’re out for 2020.
News
Bookboost Rated as “Best Guest Messaging in Europe” and “10 Best Places to Work in Hotel Tech 2020”
The HotelTechAwards rated top hotel software companies and tech products based on thousands of hotelier ratings and other key data-points.
News
Bookboost Named “World’s Leading Guest Messaging Platform 2019” by the World Travel Awards
Bookboost was recognized for its innovative and advanced Guest Messaging technology, serving a variety of hotels, hostels, and service apartments in the hospitality industry.
Guest Journey
How to use Guest Messaging to increase your Return on Experience (ROX)?
To satisfy guests' needs for more efficient, convenient, and personalized experience, Guest Messaging technology is a smart choice.
News
Bookboost Powers Guest Communication for CityHub Hotels
Bookboost has partnered with the tech-driven hotel group, CityHub to advance its guest communication platform.
Guest Experience
Personalization is Now a Popular Word in the Travel Industry
But the question remains, how to distinguish your hotel from the others?
Guest Journey
What to look for when choosing a Guest Messaging tool
The possibility of Guest Messaging is unlimited, it’s only your imagination that sets the boundary.
Guest Journey
The 3 Most Common Misunderstandings of Guest Messaging
You have heard of “guest”, you have heard of “messaging”, but do you know what is “Guest Messaging”?
Hotel Marketing
Research: Website Chat Increases Direct Bookings for Hotels
Both scientific research and real cases tell us, Website Chat increases guest satisfaction and direct bookings.
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