Curious about guest expectations in 2024? Here are a few trends we have noticed.

Read the interview with Daan by Revfine.

Integrating a PMS and CRM in hotels streamlines data, boosts revenue, and enhances guest experiences. Discover how to leverage it.

Your website can be a direct-bookings-generating machine! Use these tips and you will see a change.

Data is essential for hospitality success. It improves decision-making, designs personalized packages, refines marketing, and enhances customer service. A hotel CRM centralizes data for optimal use.

Explore the latest trends within marketing, revenue Management & upselling.

Looking to implement a CRM in your hotel? Then these are the things you should pay attention to when choosing it.

Transactional marketing prioritizes short-term sales. Relationship marketing builds loyalty through personalisation and more. Discover how to use it.

The hotel post-stay phase is vital for loyalty. Consistent experience matters. Strategies include surveys, loyalty programs, social media engagement, and personalized communication.

Enhance guest satisfaction: Personalized pre-stay messages for memorable experiences and loyalty

Download a template of a guest journey, get ideas on valuable touchpoints and adapt it to your brand.

Discover the latest trends in digital marketing that can help you power up your hotel.

Trying to succeed in hotel marketing without the right tools is nearly impossible. Discover how a CRM can make your life easier.

Guest data can help hotels enhance guest service and experience, optimize marketing strategies, improve operational efficiency, resolve issues proactively, and make strategic decisions.

Wondering if it's possible to save time in your hotel marketing duties? It certainly is! Check out these tools.

These are the essential guest loyalty metrics that CEOs and General Managers should track, along with strategies to analyze and improve loyalty scores and boost revenue.

When it comes to elevating the guest experience, personalisation is the best tool. Discover how you can use a CRM to have a more personalised approach.

As more and more hoteliers struggle to reduce OTA dependency, here are three strategies you can use to accomplish your goal.

A Customer Data Platform (CDP) can provide the necessary insights into customer behaviour that are crucial for driving business performance.

Bleisure travel is on the rise! Discover how to adapt your offering to capture this target and grow your business.

Guest loyalty plays a key role in hotels. Make sure your guest loyalty program stands out from the crowd with these ideas.

Automating hotel marketing communications through intelligent triggers can save time, reduce manual work, and enhance the guest experience. Discover five key triggers for your marketing operations.

Improve your hotel marketing with clean guest data and a hospitality CRM. Centralize, integrate, and enrich guest information for personalized campaigns and seamless operations.

Guest loyalty is key for hoteliers. In this ebook, get all the tactics you need to make your guests come back a second time to your hotel.

In an industry as competitive as hospitality, creating a seamless guest journey is essential for hotels. Here is a step-by-step recap on how to do it.